Stores & Organizers
Guides for stores and tournament organizers.
32 articles
Events
Guides to help stores create and run events
Accepting Payments & Refunding PlayersHow to accept and refund online payments made through Stripe on the Tabletop platform.
Add Players to an EventHow to add players to an event from the Admin Dashboard.
Adding & Editing a Top CutHow to add and edit a top cut for an event.
Adding & Removing Rounds for Ongoing EventsSteps to add or remove rounds for ongoing events.
Assign Fixed Seating for an EventLearn how to add fixed seating before and after your event has started.
Canceling or Dropping a PlayerSteps to cancel a player registration or drop a player from an ongoing event.
Decklist Submission for Tournament OrganizersSet up decklist requirements, open submissions, and review or add player decks.
End an Event EarlySteps to end an event early.
Event PhasesAn overview of how event phases work, including the various event phase settings and how to edit them.
Event SettingsAn overview of certain functionalities and features for events on the Admin Dashboard.
Event TemplatesHow to create and use Event Templates to save and reuse event configurations.
Managing Player Pairings & ResultsHow to adjust player pairings and results during an event.
Player Infractions & PenaltiesEnabling and assigning player infractions and penalties.
Recurring SchedulesHow to set up recurring events using the Recurring Schedules function.
Running an Event on Carde.ioThe basic steps to run an event on the Carde.io platform.
TiebreakersHow tiebreakers work on the Carde.io platform.
Undoing & Reverting Results, Rounds, Phases, and EventsHow to use the Undo button to un-start events, reopen finished events, and undo rounds and phases.
Store Management
Guides to assist stores in managing their account, dashboard, and store settings
Apply for Available GamesHow to apply for available games on the Admin Dashboard and where to find their respective gaming networks.
Banning Players from EventsHow to prevent specific players from joining events at a store on the Carde.io platform.
Changing the Display Name for Organization Member AccountsHow to change the display name for an Organization Member account on the Admin Dashboard.
Create Additional OrganizationsSteps to add additional store locations to an Admin account on the Carde.io Platform.
Distributor ChangesInformation for stores who want to change their preferred distributor.
Organization Settings - MembersHow to add and manage staff members for an organization on the Admin Dashboard.
Organization Settings - Store InformationUpdating and inputting store details on the Organization Settings page.
Product & FulfillmentInformation about orders and fulfillment for games on the Carde.io platform.
Stripe Setup & PaymentsThis guide provides steps and guidance for stores to set up and manage online payments for their events.
Tournament Organizer ResourcesLinks and contacts for Tournament Organizers running events across supported games.
Riftbound
Guides specific to Riftbound
Riftbound – Create and Run a Swiss Tournament Event
Flash Promo Initiative and Core Rules, Tournament Rules, and Ban Updates
Unleashed Event Registrations Are Open - Key DatesUVS announces Unleashed event registration is open for Pre-Rift and two Summoner Skirmishes. Retailers must register by March 14th, 2026 for kit eligibility and prizing.