Stores & Organizers
Guides for stores and tournament organizers.
31 articles
Events
Guides to help stores create and run events
- Accepting Payments & Refunding PlayersHow to accept and refund online payments made through Stripe on the Tabletop platform.
- Add Players to an EventHow to add players to an event from the Admin Dashboard.
- Adding & Editing a Top CutHow to add and edit a top cut for an event.
- Adding & Removing Rounds for Ongoing EventsSteps to add or remove rounds for ongoing events.
- Create and Run a Swiss Tournament EventEverything you need to create and run a Swiss tournament event from start to finish on the Admin Dashboard.
- Decklist Submission for Tournament OrganizersSet up decklist requirements, open submissions, and review or add player decks.
- End an Event EarlySteps to end an event early.
- Event PhasesAn overview of how event phases work, including the various event phase settings and how to edit them.
- Event Settings & FeaturesLearn more about certain functionalities and features for events on the Admin Dashboard.
- Event TemplatesHow to create and use Event Templates to save and reuse event configurations.
- Events PageAn overview the Events page on the Admin Dashboard, including how to manage events, take bulk actions, bookmark events, and view upcoming, ongoing, past, and archived events.
- Import, Export, & Print Event InformationHow to import, export, and print event information such as player registrations, decklists, event standings, and round pairings.
- Managing Player Pairings & ResultsHow to adjust player pairings and results during an event.
- Manage Player RegistrationsHow to manage player registrations after players have joined an event.
- Player Infractions & PenaltiesEnabling and assigning player infractions and penalties.
- Recurring SchedulesHow to set up recurring events using the Recurring Schedules function.
- Running an Event on Carde.ioThe basic steps to run an event on the Carde.io platform.
- TiebreakersHow tiebreakers work on the Carde.io platform.
- Undoing & Reverting Results, Rounds, Phases, and EventsHow to use the Undo button to un-start events, reopen finished events, and undo rounds and phases.
Store Management
Guides to assist stores in managing their account, dashboard, and store settings
- Apply for Available GamesHow to apply for available games on the Admin Dashboard and where to find their respective gaming networks.
- Banning Players from EventsHow to prevent specific players from joining events at a store on the Carde.io platform.
- Admin Dashboard Account SettingsHow to change the email address for an Admin account or the display name for an Organization Member account on the Admin Dashboard.
- Create Additional OrganizationsSteps to add additional store locations to an Admin account on the Carde.io Platform.
- Distributor ChangesInformation for stores who want to change their preferred distributor.
- Organization Settings - MembersHow to add and manage staff members for an organization on the Admin Dashboard.
- Organization Settings - Store InformationUpdating and inputting store details on the Organization Settings page.
- Product & FulfillmentInformation about orders and fulfillment for games on the Carde.io platform.
- Stripe Setup & PaymentsThis guide provides steps and guidance for stores to set up and manage online payments for their events.
- Tournament Organizer ResourcesLinks and contacts for Tournament Organizers running events across supported games.